Terms and conditions

1. Legal Status

1.1 This Agreement governs the relationship between Slotorado Casino (the "Operator") and You, the user of the online casino platform provided by the Operator.

1.2 The Operator is licensed to operate an online casino under a license granted by Tobique Gaming Commission in New Brunswick, Canada, and also holds an Anjouan-linked license from AOFA/Comoros (ALS I-202509073-FI2).

1.3 This Agreement shall be governed by the laws of both New Brunswick, Canada, and Comoros.

1.4 The Operator is not permitted to operate in all jurisdictions worldwide. It is Your responsibility to ensure that online gambling activities are permissible under applicable law in Your jurisdiction.

2. Registration and Login Process

2.1 To register for an account with the Operator, You must provide valid identification and complete a Know-Your-Customer (KYC) process as outlined by applicable regulations.

2.2 The Operator reserves the right to request additional information or documentation from You at any time during Your use of the online casino platform.

2.3 One account per user is permitted; creating multiple accounts may result in closure or suspension of all associated accounts.

2.4 Restricted countries: Virginia is not eligible for access to our services, and Canada's laws regarding gambling will be respected.

KYC/ID Verification

The Operator must verify the identity of each new customer prior to the first deposit. To do this, customers can upload valid documents or submit them manually via email.

3. Games and Software Providers

3.1 The online casino platform provides a wide variety of games developed by third-party providers including Playtech, Pragmatic Play, Quickspin, Yggdrasil Gaming, Betsoft Gaming, Playson, Habanero, BGaming, Evolution, Spinomenal, Hacksaw Gaming, and Spribe.

3.2 The full list of available game categories is:

• Slots
• Roulette
• Blackjack
• Live Games
• Crash Games

Provider Licensing Notes

The Operator confirms that all listed providers have been vetted for their licensing status in jurisdictions relevant to the online casino platform operations (including but not limited to ANJ, UKGC, and MGA), however exact license details are unavailable from verified sources.

4. Bonuses and Promotions

4.1 The Operator offers various welcome bonuses as outlined below:

• 75% up to C$1,000 + 100 extra spins
• 100% up to C$1,000 + 100 extra spins
• 125% up to $500 + 100 Free Spins

Wagering Requirements

Unless stated otherwise in the specific promotion terms and conditions, all bonus winnings must be wagered at least 40x prior to withdrawal.

5. VIP and/or Loyalty Program

The Operator operates a loyalty/VIP program that rewards users for their continued use of our services based on points earned through play history and deposit amounts made into an account.

6. Payment Methods and Banking Terms

6.1 The following payment methods are available:

• Skrill
• Neteller
• PaysafeCard
• Bitcoin (BTC)
• Apple Pay
• Ripple (XRP)
• Interac
• Tron (TRX)

Fees, Processing Times and Minimum/Maximum Limits

The Operator does not charge fees for standard deposit or withdrawal transactions; however some payment processors may impose their own charges. Please refer to the terms of your chosen payment method provider for more information.

7. Key Terms and Conditions

7.1 These key terms represent a summary only of important points from our full agreement. If there is any inconsistency between this summary and the detailed terms set out elsewhere in these pages, then You must rely on those latter provisions which shall prevail.

• Bonus restrictions: No maximum bet limit specified
• Deposit limits: Users may request deposit restrictions or reductions at their discretion.
• Withdrawal limits: CAD 1,600 per day, CAD 4,000 per week and CAD 16,000 per month. Other currencies have similar restrictions as noted within the general terms.

8. Security and Fair Play

8.1 The Operator prioritizes security; we maintain data encryption protocols for financial information (SSL/TLS).

• Customer support: Live chat is available in multiple languages.
• Responsible gaming tools: Self-exclusion exists but was complained about by a customer

9. Responsible Gambling Features

The Operator complies with applicable responsible gambling requirements and actively promotes responsible gambling to its users.

10. General Casino Information

10.1 This Agreement can be amended at any time without notice, for updates to these terms or otherwise.10.2 The Operator aims to resolve disputes fairly in accordance with laws governing New Brunswick, Canada and Comoros; if the parties cannot agree a dispute resolution method under applicable law then a decision made by an arbitrator designated jointly may prevail.

Operator/Parent Company

The online casino platform is operated by Metlait SRL.